Logitech vs Outpost

05 Jan

Posted by mike as gdrw.com

  • hello world !
    i am unhappy about outpost because it blocks my browser, messenger and also other application when i use any special function of my logitech mouse/keyboard because it uses a third application to influence for expample mozilla or IE to go back by pressing a special button of the mouse ...
    outpost tells me each time that it has blocked kem.exe etc because it tried to take action on the other software to access the internet. but that is not what i want!
    how can i stop outpost blocking these processes?

    thank you for help!


  • Rather then disabling Active Desktop Critical Object Control on a global basis try using the exemption list to stop monitoring only the Logitech related items. That way protection will remain for everything else.

    Here's how:

    Settings > Host Protection > Exclusions > Add the Logitech executable and anything else it might need > set permission to Allow for Critical Object Change


  • Interesting, on a mouse using the CHIC 4D utility, this doesn't happen - I wonder why Logitech do it a different way?


  • I would like to say thanks to MauroCL and Manny for the above tips. I had been coping with the same issues for a quite a while now and could not find a solution.

    Regards,
    Nash58


  • rabby,

    You need to uncheck the box under Open Process Control (see attached screenshot).


  • Rabby,
    It depends on the prompt received from OP. What message do you get from Outpost?


  • WEBCOLCT.EXE is the process that handles the WebWheel function of older Logitech software. If you do need this feature then disabling Open Process Control is the easiest method of using it with Outpost.


  • thank U very much!


  • component control
    network access blocked for firefox.exe becauseits memroy was changed by another process.
    process overwrote memory stack WEBCOLCT.EXE

    if i activate the checkbox 'never promt...' it does not change anything for the next time!


  • options, application, hidden process. change the option to prompt.
    Regards,
    chris


  • You are very welcome Angie. It's always a pleasure when you can get two for the price of one.

    Best of luck to you.


  • Dear Amnny,

    Indeed. By following your recommendation I have found that only is required to add to the list the SetPoint.exe.

    Somehow I felt that I was not doing the right thing by disabling the entire protection, but I was not well aware about the exclusion list, so the workaround at least gave me some break.

    Thank you very much.

    Regards,

    Mauro


  • Problems solved for me. I found the setting in OP2008 that makes the OS: WinVista Ultimate freeze intermittently when using Logitech Setpoint v4.40.88

    The setting to disable is in Host Protection -> Critical Systems Object Control -> Active Desktop.

    Background:

    I had similar case - as discussed here - yesterday and today when trying to use my new Logitech MX Revolution mouse using Logitech Setpoint v4.40.88 software.

    Logitech Support suggested me to initiate with a Clean Boot of my OS (Windows Vista Ultimate) to check if it was the source of the problem. I did the test and I found that the mouse and the companion software were working fine.

    Next step was to do a normal boot and I have started to disable services; when I disabled OP2008, my mouse started to work without problems. Then I dedicated my-self to find the feature in OP2008 that was interfering with Setpoint by disabling and enabling the Host Control settings; finally I found the workaround for my problem by disabling the Active Desktop of Critical Systems Object Control.

    Enjoy!!







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